Cyber security
In case of computer security incidents or threats, you can report this to Zuyd's Computer Security Incident Response Team (CSIRT). CSIRT consists of ICT specialists who coordinate the responses to incidents relating to cyber security within Zuyd University of Applied Sciences. CSIRT is also known widely as the Computer Emergency Response Team (CERT).
What is considered a security incident?
A hacked computer or e-mail inbox, the loss of confidential data on your laptop, mobile, or USB stick, a phishing e-mail, or a virus outbreak (ransomware) are all examples of a security incident.
Reporting an incident
You can report a security incident to the ICT Service Desk during office hours via e-mail at [email protected] or by telephone on +31 (0)45 400 60 85. Outside office hours or in the event of serious security incidents, you can contact Zuyd CSIRT directly at [email protected].
Zuyd CSIRT
Zuyd CSIRT manages the central information desk for matters relating to cyber security. It has a coordinating task that focuses on preventing, detecting, and resolving security incidents. A security incident is an event in which the confidentiality, integrity, or availability of information or information-processing systems is jeopardized. The precondition is that the incident involves a student, employee, or ICT system of Zuyd as a victim or perpetrator.
Zuyd CSIRT registers the security incidents and ensures that they are resolved effectively and efficiently in order to minimize system disruption or the possible loss of data. In addition, Zuyd CSIRT provides solicited and unsolicited advice and information on current threats. It also produces management reports on security incidents that have occurred and reports to the director of Facility Services, who then assumes the role of Chief Information Security Officer (CISO) in the matter.
Zuyd CSIRT handles reports in a confidential manner and only supplies information on security incidents if necessary for and relevant to its efforts to resolve an incident. Zuyd CSIRT uses PGP for secure communication. For more information on the subject, please read the full Zuyd CSIRT profile on the basis of RFC2350.